| Code | ShortMessage | LongMessage |
|---|---|---|
| 31000 | ONHOLD_PARTNER | Transaction Neteller pending |
| 31001 | REFUSED | Requested function not available |
| 31101 | REFUSED | One or more of the required variables was not been sent or was not properly received by the NETELLER Direct API. |
| 31102 | REFUSED | There is a problem with the length of the net_account or secure_id variables. |
| 31103 | REFUSED | One of the net_account, secure_id, merchant_id, or amount variables are not in numeric format. |
| 31104 | ERROR | Invalid merchant_id or merchant_key. |
| 31105 | REFUSED | The specified amount is above or below specified limits. |
| 31106 | REFUSED | There is a problem with your merchant account. Contact Optimal Payment's Merchant Support team. |
| 31107 | REFUSED | There is a problem with the net_account or secure_id variables. |
| 31109 | REFUSED | The member's NETELLER account has been temporarily suspended. Please direct them to contact NETELLER Customer Service. |
| 31110 | REFUSED | The specified amount is above the member's available balance. |
| 31113 | REFUSED | The specified amount is above the member's total NETELLER account balance. |
| 31114 | ERROR | Member account error. Please direct them to call NETELLER Customer Service. |
| 31115 | ERROR | Invalid currency. Your NETELLER Merchant Account does not support this currency. |
| 31116 | ERROR | Unknown error. Transaction failed. |
| 31117 | REFUSED | You cannot perform live transfers. |
| 31118 | ERROR | Merchant account error. |
| 31119 | ERROR | Unknown error. Transaction processing failed. |
| 31120 | REFUSED | Including the test variable with value=1 is not valid. |
| 31121 | REFUSED | There is a problem with the length of the amount, merch_account, merch_transid, custom_1, custom_2, or custom_3 variables. |
| 31123 | REFUSED | Member has not accepted NETELLER's Terms and Conditions. |
| 31124 | REFUSED | Member is residing in a blocked country/state/region (merchant has chosen to block members from that country). |
| 31125 | REFUSED | There was a problem with the version variable. You may only enter "4.1". |
| 31126 | REFUSED | Direct Accept is no longer supported with this API. |
| 31128 | REFUSED | Member is residing in a NETELLER-blocked country/state/region. |
| 31131 | REFUSED | The specified amount exceeds the member's transaction limit. |
| 31201 | REFUSED | The Merchant ID, Transaction ID, Merchant Key, or Merchant Password were not valid or received correctly. |
| 31202 | REFUSED | The transaction has not yet finished processing. |
| 31203 | REFUSED | The transaction has failed. |
| 31204 | REFUSED | Transaction cannot be found. The transaction ID has been used for more than one transaction. |
| 31205 | ERROR | The option api secure ip need to be configured in your neteller account |
| 31500 | REFUSED | You are not registered to use this API and version combination. |
| 31600 | REFUSED | The API is unavailable due to scheduled system maintenance. |
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