Multibanco Specific Terms


Payment Type

Multibanco: Real-time Bank Transfer and ATM

MB WAY: Wallet

Chargeback Risk

Multibanco: No

MB WAY: No

Missing Funds Risk

Multibanco: No

MB WAY: No

Payment guarantee

Multibanco: No

MB WAY: No

Refund possibility

Multibanco: Yes

MB WAY: Yes

Transaction minimum

Multibanco: no limit

MB WAY: EUR 1

Transaction maximum

Multibanco: EUR 99,999

MB WAY: EUR 5,000

Specific Prohibited Goods and Services

None other than those prohibited goods and services listed in  Terms of use, section 11.k


  1. The Multibanco Network Services consist of Multibanco and MBWAY offered by the scheme owner SIBS Forward Payment Solutions, S.A. (“SIBS FPS”) and restricted to Customers in Portugal. Multibanco offers two alternatives for payments: one is a bank transfer via the Customer´s online banking portal, the other alternative is cash payment at the ATM´s of various Portuguese bank branches. The MBWAY Payment Method is made available by SIBS FPS through the association of a card with one or more aliases (mobile phone number, e-mail address, or others that may be considered appropriate by SIBS FPS), and allows for the execution of certain transactions through an interface developed by SIBS FPS.

  2. The Merchants, shall not engage in any of the following:

    1. reproduce or replicate, by any means or form, any services or transactions provided through the MULTIBANCO NETWORK SERVICES that are property of the scheme owner ;
    2. remove any copyright, trademark or industrial property notice from SIBS FPS in relation to any service provided within the scope of the MULTIBANCO NETWORK SERVICES ;
    3. distribute, provide to third parties, demonstrate, sell, licence or transmit, through any form or means, the services of the MULTIBANCO NETWORK SERVICES to any third party for any purpose other than those provided for in the agreement, these terms of use or as expressly authorised by SIBS FPS ;
    4. use the MULTIBANCO NETWORK SERVICES for any purpose other than their immediate availability to users, and in accordance with the established rules.

  3. The Contractual Partner is not permitted to offer the Multibanco Network Services to Merchants operating in the following countries: Albania, Cayman Islands, Palau, Senegal, South Sudan.